Why The New Airbnb Feature Will Make It Easier To Check-in
One of the reasons I enjoy using Airbnb is it allows me to meet people from around the world. It enables me to provide a good experience for my guests through personalized accommodation services, something they wouldn’t get in standard hotels. However, checking into an Airbnb is not without a few hiccups. There are those that are having issues with the Airbnb check-in process. It’s been one of the more confusing components of the Airbnb app. Therefore, Airbnb is implementing a new way to guide guests through the check-in process and thus has prompted the company to streamline the check-in process and make it hassle-free for everyone.
In the past, hosts who want to help their guests would point them to the check-in instructions on their listing page or send a message via Airbnb with prewritten instructions to guests about the key code. Or notes on how to enter the home or apartment and other useful resources. But because of the redundancy in messaging each individual guest, hosts and guests alike have been having trouble using this check-in process. There has been inconsistency in the way the instructions are structured. Some hosts choose to be more thoughtful to help guests. In fact, some hosts even resorted to creating own docs and PDF files containing clear instructions to send to guests.
The good news is that this will no longer be the case. Airbnb is rolling out a new feature which provides an opt-in, step by step guide that hosts can use to create instructions with photos and texts. With this new check-in process, Airbnb will require hosts to follow its rubric while making detailed guides to their properties. Additionally, the check-in instructions will be saved automatically offline to enable guests to access it even without data connection. Airbnb will then send an email within three days prior to the guest’s trip. This update, though small, is great news for you homeowners who are already using Airbnb to make their homes work for them.
The new integrated check-in feature wipes out completely the number of messages you have to respond to as well as copy-pasting and rewriting check-in instructions for every guest. All you’ll have to do is write comprehensive check-in instructions including commonly asked questions and send it to guests automatically when they click on the opt-in button.
The bottom line, Airbnb is a great platform to list your home and connect with millions of people looking for a place to stay. The new streamlined check-in feature will enable hosts to make check-in process easier and faster. Providing guests with a unique and memorable experience is valuable. Host because you love working with people. Create an unforgettable hosting experience for your guests.